Course

CHANGE MANAGEMENT™

Enhance your ability to embrace and successfully manage the impact of change.
Format

Virtual or Classroom Training

Skill Level

All

Duration

5 Days

Language

English

Overview

The Change Management certification has been developed by APMG-International in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management. The qualification has Foundation and Practitioner levels. The new syllabus samples a wide range of knowledge regarding the theory and practice of change management including: change and the individual change and the organization communication and stakeholder engagement change practice The change management course presents the whole change process, from idea to implementation. Training is delivered by an experienced and accredited trainer in a constructive, interactive and practical workshop style with team exercises, input sessions and discussions. Foundation Training & Certification: 3 days Practitioner Training & Certification: 2 days Although classroom training is 3 or 5 days, delegates will receive pre-course packs prior to course commencement where pre-reading will be required. Guy Eastoe is the Managing Director of Snap Tech and considered to be one of the country’s leading PPM, Agile, Change and Benefits Realization Consultant/Trainers. Be an internationally certified master in change management in 5 days. You can’t do the same, or think in the same way, in a world where success is dependent on doing things that are not the same. The Change Management certification has been developed in partnership with the Change Management Institute (CMI), the global professional association for change managers. They have developed a professional ‘body of knowledge’ for the discipline of change management. The qualification has Foundation and Practitioner levels.

Completing this course will help you:

  • Build your company's resilience to change; create the capability to take full advantage of our changing world
  • Exercise and embed business agility throughout your company
  • Minimise change risk, maximise change energy
  • Understand the human response to change and offer mechanisms to cope and embrace change.
  • Understand various types of change, along with approaches to implement the change.
  • Know how to plan, execute and measure successful change within an organisation
  • Build relationships with stakeholders to unearth and manage their expectations
  • Be a great communicator
  • Understand how individuals are impacted by change and be able to develop strategies to help people through change.
  • Develop insights into how organizations work, organizational culture and the models and process of change.
  • Understand the drivers of change, the change governance structures typically used in organizations and how to define a change vision.
  • Appreciate how to prepare people for change and support their learning and motivation to change
  • Learn about the stakeholder engagement process and how to develop suitable communications strategies and plans.
  • Appreciate the impact of change on organizations , how to build momentum for change and sustain it.
  • Understand the importance of defined change roles, and how to build and support an effective change team
  • Understand the key principles in defining what is to be learned by all involved in a change initiative.
  • Appreciate the ‘project’ environment in which change is governed and delivered, and change managed.
  • Learn about the organizational ‘levers’, adoption approaches and reinforcing systems typically used to sustain change, so that it becomes embedded in an organization.

Who is the course for?

This course would be of interest to all individuals who contribute in various ways to the process of change management, including:
  • Recognizing the need for change and defining that change
  • Assessing the organization’s capability and capacity for change
  • Acquiring resources, planning change and assessing its impact
  • Equipping people with appropriate knowledge, skills and attitudes
  • Communication & managing change projects and measuring change progress;
  • Facilitating and/ or managing groups working on change initiatives

Learning Path:

  1. A change management perspective
  2. Defining change
  3. Managing benefits: Ensuring change delivers value
  4. Stakeholder strategy
  5. Communication and engagement
  6. Change readiness, planning and measurement
  7. Project management: Change initiatives, projects and programmes
  8. Education and learning support
  9. Facilitation
  10. Sustaining change
  11. Personal and professional management
  12. Organizational considerations

FOUNDATION

The purpose of the Foundation qualification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as a member of a team working on an organisational change initiative. The Foundation certification is also a pre-requisite for the APMG Practitioner certification.

PRACTITIONER

The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to lead, apply and tailor Change Management guidance in a given organisational change situation.

A successful Practitioner candidate should be able to apply the Change Management approaches and techniques to any change initiative. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation.

The Change Management Certification is an internationally recognised Professional Qualification.

Exam Format (Closed Book)
Multiple choice
75 questions per paper
5 trial questions (not counted in scores)
35 out of 70 marks required to pass
60 minutes duration

Exam Format (Open Book)
Multiple choice
75 questions per paper
5 trial questions (not counted in scores)
35 out of 70 marks required to pass
60 minutes duration

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